Actions for Program Owners

You can view the incoming submissions from two places:

• Programs module > Program View > Submissions tab
• Submissions - Incoming module

You can do the following:

• View all the submissions and their details sent by the submitters enrolled to a program.
• View or filter submissions based on the submission status.
• Search for submissions.
• Group submissions by submission period, by submitters, or by programs.
• Download the submission files that a submitter uploaded using the "upload" file method.
• View the transmission status and ID for a submission.
• Use filters to filter the incoming submissions based on the status by compliance (On Time, Delayed, Overdue or Skipped) or by a response (Received, Transmitted, or Processed).

You can also send reminders to submitters for overdue submissions using the "Send Reminder" icon on the Dashboard. This icon only appears when you hover over an overdue submission.

Submission Response Reconciliation

For response reconciliation, submissions can have the following statuses by a response:

• Received: When a certain submission is received from a partner (provider).
• Transmitted: When a certain submission is transmitted to the MFT inbox.
• Processed: When a certain submission has received any response from your backend system.