Automated Data Exchange

Note This section is only for an administrator. If you are not an administrator, you can skip this section.

With the MFT service, you can set up a direct automated data exchange without intermediators or other complicated communication systems. This helps avoid manual laborious audits, reduces costs on data transfers, and promotes a high protection level for your data without requiring you to invest any significant time and resources. To set up this exchange, you can use an application user.

An application user is a special pseudo user account that is used for automated systems. The administrator can create this application account, and then assign an inbox to this account.

Note When an organization account subscribes to the MFT service, a default application user with the mft.app@<account.id> name is automatically created in the organization account. All inboxes, which an account administrator creates to receive data through organizational agreements, and partner inboxes are assigned to this application user.

To create the application user:

  1. Open the MFT service web portal in your browser.
  2. On the toolbar, click My Profile ( on the toolbar), the pane My Profile is displayed.
  3. Click Manage Organization Account, you are redirected to the Smart Trading Cloud.
  4. In the USERS section, on the User Groups tab, in the Group Name section, select Applications, and then on the Users tab, click to create an application user.
  5. In Application name, enter a name for the application user, and then click CREATE. Edit the information on your application user, if required. Click Close.

To work with the application user, you must activate an MFT agent or set up SFTP connection for the application user.

To activate an MFT agent for the application user:

  1. Go to https://mft.sandbox.kollab.link/ and log on using your Smart Trading account credentials.

  2. In the MFT service web portal, click , in the Connections section, on the Organization Connections tab, click Setup Agent or click New Connection, and then from the drop-down list, select Agent.

  3. In the Setup Agent Connection dialog, in Step 1, in Application User ID, from the drop-down list, select an application user or enter the name of the application user you have created before.
  4. In Step 3, click Get Activation Code.
  5. In Activation Code, click Copy to get the activation code.
  6. On the required computer, in the notification area, double-click the agent's client. The XES Cloud MFT Agent page is displayed.
  7. Paste the activation code to Enter your code here, and then click Activate.

For example, an automated system receives data from the EDI inbox and sends acknowledgements back. For scalability reasons, there are several MFT agents installed on different servers for the application user. The account administrator has to configure the MFT service to prevent the re-processing of the same data file. In the Inboxes section, the administrator adds the application user to the EDI inbox.

To balance the load on the system, the administrator can install several MFT agents, activate one of them, and copy the collablynk.key file from the XESCloudMFTData folder of the activated MFT agent to the same folders of other MFT agents. The data is then delivered to any MFT agent that is currently active.

Note When an application user and a regular user are assigned to the same inbox, then all data files are delivered to all the MFT agents of the regular user.

To set up SFTP connection for the application user:

  1. Go to https://mft.sandbox.kollab.link/ and log on using your Smart Trading account credentials.
  2. Go to the Connections section ( on the toolbar). On the Organization Connections tab, click New Connection, and then from the drop-down list, select SFTP.
  3. In the Setup SFTP Connection dialog, in Application User ID, from the drop-down list, select the application user or enter the name of the application user your have created before.
  4. In the SSH Public Key Authentication section, select MFT Generated Keys or Self Generated Keys based on your requirements, and then click Save.