Work with Agents and SFTP Connections

After you have downloaded, installed, and activated MFT agents and/ or set up SFTP connections for yourself and/or your users/application users, in the MFT service web portal on your browser, in the Connections section, as an administrator, you can:

  • Search, filter, and sort the connections.
  • View a list of the connections.
  • View additional information on each connection.
  • Activate/ Deactivate/ Delete a certain connection.
  • View the usage history (an activity log) of the agents.
  • Reset the keys for SFTP connections.
  • Add the permitted IP addresses for your agent or for your users' and application users' agents.

As a regular user, you can:

  • View general information on your agent or on the SFTP connection (its type, state, status, the date and time of activation, and so on).
  • View the activity log of your agent.
  • Add the permitted IP addresses for your agent.
  • Reset the keys for your SFTP connection.
  • Delete your agent or the SFTP connection.

Manage connections as an administrator

To search for a specific connection:

  1. Go to the Connections section ( on the toolbar).
  2. On the Organization Connections tab, next to the number of organization connections, in Find, enter the name of a connection you want to retrieve.

To search for a specific connection based on its status:

  1. Go to Status, select the statuses in which the connections are in, to retrieve them.

To activate/ deactivate/ delete connections:

  1. Go to the table with the connections, select the required connection or select all of them at once.
  2. On the toolbar that becomes available above the table, click Activate, Deactivate, or Delete.

In the Connections section ( on the toolbar), on the Organization Connections tab, the following table is displayed:

Item Description
Type

Displays the type of connection: User or Application.
Name Displays the name of a user or an application user.
State

Displays the state Active or Inactive of a connection.

Status

Displays the status Online or Offline of a connection.

Connection

Displays the type of the connection setup: Agent or SFTP.
IP Addresses

Displays the authorized IPs for the MFT agents.
Activated On

Displays the date and time when the agent or the SFTP connection was activated.

To view detailed information on a particular connection, click the required table row. The following information on the selected connection is displayed to the right:

Item Description
<Name of the connection>

Displays the name of a selected connection. Next to the name of the connection, click Actions, to view the activity log of an MFT agent, or to reset the keys for an SFTP connection, or to delete the connection.

To reset the keys:

  1. From the drop-down list in Actions, select Reset keys.
  2. In the Reset SSH Public Key Authentication, select one from the following:
  3. MFT Generated Keys: Use this option to generate a new key pair on the MFT server. The public key is stored internally. You can download the private key and use the key in the SFTP client for authentication. The private key is downloaded when you apply the changes.
  4. Self Generated Keys: Use this option to upload a new public key to the MFT server. You can generate the key pair locally using a third-party utility, upload the public key to the MFT server, and use the new private key in the SFTP client for authentication.

    5. Note Any old key previously downloaded for this connection is replaced by the new key.

  5. Click Apply.
Connection

Displays the type of connection setup: Agent or SFTP.
State

Displays the state Active or Inactive of a connection.

Status

Displays the status Online or Offline of the connection.

Activated On

Displays the date and time when the connection was activated.

ID

User Name

Connection Host

Displays the ID of an agent, the name of the application user, the name or the address of the SFTP server.

For your security, you can restrict MFT agents by their IPs. You can create a list of authorized IPs from where your agent or your users' or application users' agents can access the MFT server. This prevents the agents from accessing the MFT server from the IP addresses you do not trust. To enforce this security, you can add an IP mask to be used by your trusted agent or your users' or application users' trusted agents.

  1. In the MFT service web portal in your browser, click .
  2. In the Connections section, on the Organization Connections tab, in the table with the connections, select an agent of a user or an application user.
  3. At the bottom right of the section with the connection details, next to Allowed IP Address, click Custom.
  4. In the dialog that appears, in the Add IP address field, enter the IP address that you want to add to the list of authorized IPs, and then click Add. The trusted custom IP address is displayed under Allowed IP Address.
  5. Based on your requirements, in the Allowed IP Address section, click Add to add a new IP address to the list. If you want to delete an IP address from the list, select this address in the list, and then click Delete next to the selected IP address.
  6. Next to Allowed IP Address, click All, to allow all the IP addresses to be trusted.
  1. In the MFT service web portal in your browser, click .
  2. In the Connections section, on the My Connection tab, next to Allowed IP Address, click Custom.
  3. In the dialog that appears, in the Add IP address field, enter the IP address that you want to add to the list of authorized IPs, and then click Add. The trusted custom IP address is displayed under Allowed IP Address.
  4. Based on your requirements, in the Allowed IP Address section, click Add to add a new IP address to the list. If you want to delete an IP address from the list, select this address in the list, and then click Delete next to the selected IP address.
  5. Next to Allowed IP Address, click All, to allow all the IP addresses to be trusted.

Work with Your Agent's Client

In your agent's client, you can:

  • View your agent's status and details.
  • View the automatically created folder structure for data exchange through an MFT agent.
  • Search for a transmission.
  • Search for transmissions in an inbox.
  • View all the transmissions or only the transmissions with errors.

On the XES Cloud MFT Agent page of your agent's client, you can perform the same actions as on the Transmissions page of the MFT service web portal.

On the Transmission Navigator tab, you can also view your folders' tree structure and select the incoming or outgoing transmissions in an inbox.