What's New in Member Account Service

v21.11

Multi-factor authentication enforcement for members

You can strengthen the security of all your members' accounts by enforcing multi-factor authentication (MFA). With the obligatory MFA enabled, your members will be prompted to verify their phone numbers when creating a member account and will not be able to turn off their current authentication method until they enable another one. To make MFA obligatory for all members, contact Edifecs support.

Enhancements

  • Support for additional query parameters has been added to correctly redirect members to the authorization endpoint after their sign-up.
  • After members complete their registration, they are now automatically redirected to the sign-in page, so that they can start accessing their data without additional steps.

Email disclaimer editor

You can customize your email disclaimer text in the Member Account service user interface.

Enhancements and bug fixes

  • Sign-up form and sign-up completion screen: the Help, Terms, and Privacy Policy links have been removed (bug 205910).
  • Sign-up completion screen: the Edifecs Smart Trading Cloud logo has been replaced with the health plan logo (bug 205911).
  • Member profile page and roster management page: the format for the member's date of birthday has been changed to MM/DD/YYYY (bug 205915).
  • Emails for members: the Privacy Policy, Terms of Use, and About Us links have been removed (bug 205917); the Edifecs support email address support.edifecs.com has been changed to support.edifecs.com (bug 205918).
  • Roster upload: An error message has been added for the upload failures caused by firewall blocks (bug 205919).
  • Member profile page splash screen: The default image and background color have been replaced with the health plan's logo and color (bug 206003).
  • Member profile page: the international phone number format has been changed to the US format (bug 206004); the ? button on the left navigation bar has been removed (bug 206006); the Plan Information header has been removed (bug 206235).
  • Home page sign-in options: the Plan Member button has been changed to Member (bug 206007); the Plan Administrator button has been changed to Administrator (bug 206008).

Multiple logos support

Member Account service supports rendering a group of logos in one image. For more information, click here.

Authorized representative access

Member Account service can authenticate not only your members, but also their authorized representatives - users who are allowed to access member's personal health information.

Logo and URLs

You can change your company logo, the authorization service redirect URL, and the terms of service URL on the Account Configuration page.