Track Data Exchange

To organize a large amount of transferred data, the MFT service has a mechanism that accumulates all the required information on data transfers and presents the information in an easy-to-find-and-view manner.

In the Transmissions section of the MFT service web portal, you can track your outgoing and incoming data to make sure that it was transferred successfully or alternately you can find and fix the transfer errors to make corrections on time. This improves troubleshooting and simplifies data maintenance, so that you can cut costs on support.

In the Transmissions section, you can search and filter transmitted files by setting different parameters and filters. This facilitates a more detailed search and retrieval of the required transmissions.

To search and filter files:

  1. Click , in the Transmissions section, specify the time range within which you want to search for transmitted files or provide a custom date range for the search.
  1. In the search field, enter the name of the transmitted file or click Filters, and then in the displayed pane, set the following parameters:
Filter Description
Type

Specify the type of transmitted files.

The following types are available:

  • All: Files of all types.
  • Organizational: Files transmitted through the organization inboxes.
  • Personal: Files transmitted directly through a personal agreement.
Partner Select a partner account, whose transmissions (incoming and outgoing) you want to retrieve.
Inbox Search for files using the names of inboxes or user names. For example, shared and partner inboxes for organizational agreements.
Status

Retrieve files with a certain status.

  • Completed: Files that users of your organization account received through an MFT agent.
  • Uploaded: Files that were uploaded to the MFT server or received through SFTP.
  • Error: Files that have not been transferred because an error occurred.
Direction

Define the files you want to search for.

  • Download: Files your agent or your users' agent received.
  • Upload: Files your agent or your users' agent sent.
  • Internal: Available for administrators only. Files that were transmitted between users of your organization account, including account administrators.
Show
My Transmissions Only

View the files that you transmitted.

Note This option is available for an administrator only.
  1. Click Apply to search for transmitted files. The following table with the search results is displayed:
Property Description
Name The name of the transmitted file.
Partner Account The name of the partner to/from who(m) a file was sent/received.
Inbox/User The inbox of the organizational agreement or the user name of the personal agreement through which the file was transmitted.
File Size The size of the transmitted file.
Timestamp The date and time when a file was transmitted.

To view detailed information about a particular transmission, click the corresponding table row. To the right of the Transmissions section, the following information about a selected transmission is displayed:

Property Description
<The_transferred_file_name>

Displays the details of the file transmission.
State

Displays the following current status of the transmitted file:

  • Completed: Files that the users of your organization account received.
  • Error: Files that have not been transferred because an error occurred.
  • Timeout: Files that have not been transmitted within the permitted timeout time.
General
Partner Displays the partner to/from who(m) files have been sent/received.
Inbox/User Displays the inbox through which the file was transmitted or the user who transmitted the file.
Data Size Displays the size of the transmitted file.
Metadata Displays additional information represented in name-value pairs and specified in the .properties file that allows you to retrieve the transmitted files. For more information, see Metadata Exchange.
Events Displays additional details on the actions your agent or your users' agent performed.
Message Displays an event about the file transfer.
User Displays the name of a user on behalf of who the agent downloaded the file.
Key Displays the agent's identifier.
Agent IP Displays the IP of a computer where the agent is running.

Note The transmissions details are recorded in the log file tracking.db.json located in the XESCloudMFTData folder.